• Simon Cook - Managing Director
    Simon has been in the Water industry for over 20 years and held a range of positions before starting 4i Water Services in 2010. Having worked as an Engineer, Supervisor and Operations Director, Simon grew disgruntled with the lack of highly accurate dosing systems so started 4i Water Services and designed and built his own range of dosing systems to control bacteria in water systems, named after a God of purification…FEBRUUS.
    Simon has instilled in all staff and engineers at 4i Water Services a desire to offer efficient, honest, precision and cost effective services within the water safety, hygiene and compliance sector and leads from the front, still ‘getting his hands dirty’, designing solutions and leading on project delivery across a range of industries including Healthcare, Education, Hospitality and Central and Local Government contracts.
    He is qualified as an Authorising Engineer and is a member of the Water Management Society.
  • Cara Cook
    Cara has been with 4i Water Services since 2011 and has over 10 years in Management within with water safety, hygiene and compliance space. Having been the Office Manager and Operations Manager, Cara is fundamental to all aspects of the daily success of the business. She leads on operational delivery and takes a keen interest in the training and development of all staff and engineers, ensuring 4i Water Services always offer the best service available.
    Cara is responsible for employee schedules, HR and acts as a focal point for the end to end process of all quotes, orders, worksheets and invoicing making sure great customer experience is at the forefront of everything we do.
  • Owen Ransford Rowe - Sales Director
    Owen manages the Sales Team and leads on all areas of Sales; from Marketing to Business Development, Contract and Client Management. He has over 18 years Sales experience and has worked in Water Safety and Management since 201, sitting on multiple Water Safety Groups. 

    He holds City & Guilds qualifications in Safe Water Management, Healthcare Estates Compliance, Legionella Management for Water Systems and as a Responsible Person (Water) and is a member of the Water Managent Society. 
  • Luke Cook - Procurement Officer
  • Tom Stuteley - Finance Director
  • Tom Stewart
    Tom works alongside both existing and new clients to help them manage their water hygiene and service contracts. He has extensive technical knowledge works within all areas of the business, designing solutions and leading on technical requirements. 

    Tom holds a range of qualifications within water, including Authorising Engineer (Water) and is a member of IHEEM and the Water Management Society. 
  • Terry Cook - Compliance Manager
    Terry is reponsible for all aspects of the business with regard to compliance to British standards, accreditation and training. A former estate manager of a large NHS hospital, his knowledge with regard to healthcare and water hygiene is second to none.
  • Ian Ruston - Business Development
    Ian joined the water industry in 2021 after many years as Operations Director for multinational electronics company. His enthusiasm for the business is driven by understanding the developing needs of the industry and constantly improving service levels and customer satisfaction.
  • Mark Freeman - Water Hygiene Manager
    Mark is head of water hygiene and a legionella risk assessor. His complex knowledge of water systems and installations is fundamental to ensuring that work is undertaken to the highest quality.
  • Nikolas Thomas - Technical Account Engineer
    Nik joined 4i Water Services at the end of 2022 and acts as a project lead and account manager for some of our clients. Having worked in sales and 'on the tools'  as an engineer, his experience lends him well to working with clients to ensure their needs are met and that tasks and projects are completed effectively and efficiently
  • Alex Baldwin - Technical Account Engineer
  • Tiffany Hodge - Business Support Coordinator
    Tiffany is the first port of call when contacting the 4i Water Services office. Assisting both clients and engineers within the operational structure of the company. She is the everyday liaison and support that keeps everything running smoothly behind the scenes to ensure we meet our clients highest demands.
  • Karolina Agurkyte - Customer Coordinator
  • Engineering Team
    Our highly skilled and dependable engineer team offer nationwide coverage for all aspects of works within water hygiene, treatment, safety and compliance. We do not use subcontractors and have engineers with a full range of skillsets, from Water Hygiene Technicians to full Mechanical Engineers. Our team has a wealth of experience in guidance and legislation including HTM04-1, HSG274 and ACoP L8. Our engineers complete City & Guilds approved training and the delivery team hold certifications including Authorising Engineers and Responsible Persons.

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